Answered Essay: How to deliver a negative message in business communication

How to deliver a negative message in business communication

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NEGATIVE MESSAGE IS LIKE WE KNOW THAT RECEIVER WILL NOT LIKE TO HEAR THAT FROM US.

– SO WE HAVE TO TAKE CARE OF NOT CREATING OUR NEGATIVE IMPRESSION IN THE MIND SET OF RECEIVER

– MESSAGE SHALL BE IN POLITE WORDS

– MESSAGE SHALL REPRESENT OUR INTENTION, OUR SITUATIONS AND LIMITATIONS IF ANY.

– MESSAGE SHALL BE CLEAR CONCISE.

– WE SHALL OFFER HELP TO RECEIVER IN CASE HE IS NOT ABLE TO UNDERSTAND ANYTHING.

– IF POSSIBLE TRY TO MEET PERSONALLY TO GIVE THE MESSAGE TO THE PERSON IN VERY SERIOUS AND CRITICAL CASES. THIS WILL SHOW THE PERSONAL CARE FROM SENDER AND WILL BE HELPFUL TO MAINTAIN THE BUSINESS RELATIONS AS IT IS.

– MESSAGE SHALL BE WRITTEN IN A POSITIVE WAY EVEN IF IT CONTAINS THE NEGATIVE MESSAGE.

– IT CAN HAVE A MEANING LIKE YOU WILL BE HAPPY TO WORK WITH RECEIVER IF YOU GET THE CHANCE IN FUTURE AGAIN. THAT CREATES A HOPE OF GOOD RELATIONSHIP.

– WITH SIMPLE AND POLITE APPROACH, YOU SHOULD ACHIEVE THE TARGETED GOAL FOR SENDING THE MESSAGE. MEANS PURPOSE SHALL BE SOLVED.

– NEGATIVE MESSAGE SHALL BE SEND ON TIME, DELAY IN SENDING MESSAGE MAY CAUSE THE MORE NEGATIVE IMPACT OR MAY HARM MORE ADVERSLY OR MIGHT POSSIBLE THAT RECEIVER LOST AN OPPORTUNITY SOMEWHERE ELSE AS HE WAS EXPECTING POSITIVE RESPONSE FROM YOU.

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