Answered Essay: Let's talk about security issues in a full-service restaurant, hotel, event, food truck or catering

Let’s talk about security issues in a full-service restaurant, hotel, event, food truck or catering facility. These are potential hazards; fire and storm damage; use of weapons brought onto the premises for whatever reasons; over-consumption of alcohol or other substance abuse resulting in inappropriate behavior, trips, falls; theft by employees and/or customers. Credit card fraud is also a big issue in restaurants, sometimes perpetrated on customers by their servers.

What are your thoughts and how would you prevent or lessen the safety and security concerns

Expert Answer

Some of these hazards are voluntary and some are involuntary.

For involuntary hazards, preventive measures should be taken such as fire extinguishers in proper place or safe proof gas locks, no fire generating equipment near gas cylinders or pipes, for storm related issues- proper guards should be utilized, credit card issues- generally banks revert back the amount immediately after the transaction fails due to some system error, the hotelier can keep options other than credit card payments such as online banking, mobile banking etc.

For voluntary hazards, preventive and reactive measures should be enacted. Security cameras can be installed, security guards can be deployed to prevent inappropriate behavior and a zero tolerance policy should be followed. Abusive substance should be prohibited in the premise until and unless it is approved by the law, mistake proofing should be done to instruments- such as pressure regulator to prevent any spike in air pressure or gas leakage detector, metal detector should be provided at each gate to prevent entry with weapons.

All these preventive measures can be adopted in addition to reactive measure depending upon on spot situations, such as use security guards to escort drunk guest outside or guide people to move out of the premise when faced with any uneventful situation.

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