Answered Essay: Please explain the different between operations management 100 years ago versus now, current

Please explain the different between operations management 100 years ago versus now, current technology and future trends. Apply this information to determine how fast it will take African countries, China and India to catch up and surpass the United States and other developed countries.

Expert Answer

If you have ever purchased anything or called any customer service center, you would think that China and India have already surpassed the United States in operations management. After all, it seems as though 99 percent of items that can be purchased are made in China and 99 percent of all call centers are located in India. I suppose this is due to the fact that Americans have become accustom to low quality merchandise and a customer service representative that no English speaking person can understand. Some people may complain that that statement is a bit off the point, but it does play into a quality response to the posed statement which we were to comment on.

For some background on the subject, China and India are the two most populous countries in the world. An article from Issues in Science and Technology states that “even though their growing economic stature of China and India are widely recognized, the underlying factors for their success are still not well understood.” (Dahlman, 2007) One part of their success is their previously mentioned population which results in a cheap workforce. This does account for some success but certainly not make an economic superpower. Both China and India are ancient societies that have existed for thousands of years. The United States has only existed for hundreds of years. The reason for the success of the United States is the young culture that allowed anyone with an idea and work ethic to succeed. The cultures of China and India are especially different. In China the government and those associated with that government is allowed to succeed. In India there is a Caste system that only allows certain people to succeed. Labor is expensive in the United States while China and India both enjoy cheap labor. China has peasants and political prisoners working for basically food, and if they don’t work they don’t eat. India has indentured servants which is a fancy word for slavery. So labor is very inexpensive. Since the labor is so cheap the wealthy members of their society was able to offer companies from other countries manufacturing facilities.

Since labor is offered cheap, virtually all manufacturing moved to those countries. This is why they will catch up to the United States very quickly if not instantly. They don’t have to research and built their technology, all they have to do is steal it. In terms of these countries surpassing the United States, it probably won’t happen because of the previously mentioned societal factors in their countries that only allow few to succeed.

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