Answered Essay: Scott says about his employees, “They might not always make the choice that I would make.

Scott says about his employees, “They might not always make the choice that I would make. Sometimes they make a better one.” From this statement, you can infer that Barcelona is:

A centralized organization

Best adapted to a very stable environment

An organization with little accountability

A decentralized organization

If Barcelona is organized by restaurant, with everyone who works in a restaurant reporting to the same manager, it has a _____ structure.





Advantages of this structure include: Check all that apply.

A.Economies of scale

B. Reduced overhead costs

C. High focus on the customer

D.Strong coordination across functional areas

Restaurants provide their patrons with a product, food, and with a service, the dining experience. Food is primarily the output of “the back of the house,” or the kitchen. The dining experience is primarily provided by “the front of the house,” or the dining room staff. In the video, Andy and Scott clearly express a passion for innovation and a high level of customer service. Due to their high commitment to excellence, they would want to use the best possible organizational structure to provide their product and service. According to research, the best structure depends on a company’s strategy and the technology it uses.

For the back of the house, where many employees from dishwasher and prep cook to sous-chef and head chef work to prepare dishes to order, which structure is the best fit?

A. A mechanistic, centralized structure

B. An organic, decentralized structure

C. An organic structure with a very wide supervisory span of control

D. A mechanistic structure with a very narrow supervisory span of control

Expert Answer


A centralized organization is the one in which all the decisions are made by top level executive. The subordinates have a limited control over decision making. Whereas a decentralized organization structure allows everyone to take part in decision making. The executives and owners maintain an open communication.

Thus, when S being an owner says that employees can make better decision it shows a decentralized organization.

Thus, the correct answer is a decentralized organization.

When employees report to a same manager then it is called to have functional structure. It is because in such hierarchy the manager is expert in a specific process. This makes him superior to his peers. And he can give best solutions to any work. Functional structure is adopted by organizations because a single person cannot have knowledge of every domain. Keeping separate divisional heads improves the efficiency.

Thus, if B is organized by restaurant, where everyone reports to a same manager, then the organization will be said to have functional structure.

Functional structure has different operating heads. This gives them a detailed and precise report of their segments.

Thus, the benefit that a functional structure gives is high coordination across different functional areas.

A mechanistic centralized structure has a very fine labor division and results in highly specialized jobs. In a restaurant business, a chain of command is needed to run the machinery in an efficient way.

Thus, an organization where different person work to prepare a final order would work best with a centralized mechanistic structure.

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