Answered Essay: The local driver's license center processes applications for driver's license renewals

Please show steps on how to solve this problem

The local driver’s license center processes applications for driver’s license renewals through the following three steps. First, the customer registers with one of 2 receptionist(s), who updates the customer’s information in the database. This first step takes 2 minutes per customer. Then the customer visits one of 1 cashiers to pay the associated fees for the license renewal. This takes 7 minutes per customer because several forms must be printed from the computer and signed by the customer. Finally, the customer visits one of 3 license processing stations where the customer’s picture is taken and the license is printed. This final step takes 9 minutes per customer. a. Assuming unlimited demand, what is the flow rate of the process per hour in customers per hour? (Round to nearest integer) per hour b. Assuming unlimited demand, what would the new flow rate be if the center added one server to the bottleneck resource? (Round per hour to nearest integer) per hour

Expert Answer

Flow rate through the first step is 2 minutes per customer.

However there are two receptionists in the first step

Thus effective flow rate adjusted for single receptionist in the first step = 2 /2 = 1 minute

Flow rate through second step = 7 minute

There is only 1 cashier in the second step

Therefore, effective flow rate through the first step = 7 minutes

Flow rate through third step = 9 minutes

There are 3 license processing station

Thus effective flow rate adjusted for single processing station = 9/3 = 3 minutes

Thus effective flow rates as follows :

First step = 1 minute

Second step = 7 minutes

Third step = 3 minutes

The bottleneck step is the step which has the highest flow rate i.e. Step II with flow rate of 7 minutes. This will decide process flow rate.

Therefore process flow rate = 7 minutes per customer

Therefore, Flow rate of the process = 60/7 = 8.57 customers per hour ( 9 customers per hour )

If one server is added to bottleneck resource i.e. second step , the effective flow rate for the second step adjusted basis single server now will be = 7 /2 = 3.5 minutes

The new flow rate thus will be = 60 / 3.5 = 17.14 customers per hour ( 17 customers per hour )

 FLOW RATE OF THE PROCESS IN TERMS OF CUSTOMERS PER HOUR = 9 NEW FLOW RATE OF THE PROCESS IN TERMS OF CUSTOMERS PER HOUR = 17
Calculate your paper price
Pages (550 words)
Approximate price: -

Help Me Write My Essay - Reasons:

Best Online Essay Writing Service

We strive to give our customers the best online essay writing experience. We Make sure essays are submitted on time and all the instructions are followed.

Our Writers are Experienced and Professional

Our essay writing service is founded on professional writers who are on stand by to help you any time.

Free Revision Fo all Essays

Sometimes you may require our writers to add on a point to make your essay as customised as possible, we will give you unlimited times to do this. And we will do it for free.

Timely Essay(s)

We understand the frustrations that comes with late essays and our writers are extra careful to not violate this term. Our support team is always engauging our writers to help you have your essay ahead of time.

Customised Essays &100% Confidential

Our Online writing Service has zero torelance for plagiarised papers. We have plagiarism checking tool that generate plagiarism reports just to make sure you are satisfied.

24/7 Customer Support

Our agents are ready to help you around the clock. Please feel free to reach out and enquire about anything.

Try it now!

Calculate the price of your order

Total price:
\$0.00

How it works?

Follow these simple steps to get your paper done

Place your order

Fill in the order form and provide all details of your assignment.

Proceed with the payment

Choose the payment system that suits you most.

Receive the final file

Once your paper is ready, we will email it to you.

HOW OUR ONLINE ESSAY WRITING SERVICE WORKS

Let us write that nagging essay.

Submit Your Essay/Homework Instructions

By clicking on the "PLACE ORDER" button, tell us your requires. Be precise for an accurate customised essay. You may also upload any reading materials where applicable.

Pick A & Writer

Our ordering form will provide you with a list of writers and their feedbacks. At step 2, its time select a writer. Our online agents are on stand by to help you just in case.

Editing (OUR PART)

At this stage, our editor will go through your essay and make sure your writer did meet all the instructions.

Receive your Paper

After Editing, your paper will be sent to you via email.