Answered Essay: To better manage and improve patient flow, which two process improvement tools

To better manage and improve patient flow, which two process improvement tools would you use? Why? What are the strengths and limitations of each tool? How would you measure improvement?

Expert Answer


Tools that improve or manage Patient Flow:

Real Time Location systems:

Rela Time locations systems use tag to mark the patient, staff assets of hospital. They give the precise locations of tag to whom its attached. This system uses sensor and transcievers which connected through network and installed in whole hospital and detect the tag where are they in real time. The tags are displayed in screens located near workstation,


– It can track the movement and location of patient in real time saving lots of time tracking patients.

– Its eacy to detect where they are actually.


– If tags get lost than the system will ne inefficient.

– childred would use them as toys and create confusion for the administration

– This system would be very much costly.

– Patient Tracking using Event Driven Data

This system is based on data entered by the particular room attendent. It physicall track the location of the patient by the person who is oparating system in that particular room. The patient location will be duducted as they move to another location. This system exactly work as courier system in which the location determines by last updated status physically.


– The real flaw can be known in room.

– This system is effective and dont need much equipments

– Upates can be tracked very fast.


– If room attendant is not accurate than wrong data will be presented.

– it will need a person to operate the system all the time .

– it is time consuming process.

How to check the improvements:

The improvements can be tracked from the technical data generated from this systems. And increase flow of the hospital can reflect the improvement in the patients flow. Rise in the profit will show the outcome of this systems.

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